Al-Hidayah is a project of Minhaj-ul-Quran International (MQI), which is registered with the Information Commissioner’s Office under registration reference ZA601633. MQI is committed to protecting your privacy.

This statement outlines how and why we collect, store, use, and share personal data, your rights regarding your personal data, and how to contact us or the supervisory authorities if you have concerns about how we process your data. For more details about MQI and its appointed data controller, visit ICO registration.

Collection of Data

Our site may use third-party partners to recognize your device and understand how you use our site(s) to improve our services and deliver advertisements tailored to your interests. Activity information may be collected for the following purposes:

• Measuring and analysing traffic and browsing activity.
• Displaying advertisements for our products/services on third-party sites.
• Measuring and analysing the performance of advertising campaigns.

We may share hashed email addresses or other identifiers collected on our site with advertising partners. This allows partners to deliver ads across devices and browsers.

Opting Out

Non-cookie technologies may be used by our partners that may not be affected by browser settings blocking cookies. To decline the collection of data for interest-based advertising, use the following opt-out platforms:

• NAI’s Opt-Out
• EDAA’s Opt-Out
• DAA’s Opt-Out

What Personal Data Do We Collect?

We may collect and process personal data, including:

1. Information You Provide
   This includes your name, date of birth, email address, postal address, telephone number, and other details you provide when you:

   • Complete forms or surveys on our website.
   • Correspond with us via telephone, email, or in writing.
   • Register as a donor or sign up to receive communications.
   • Enter into a contract for products/services.

   Note: If you are aged 16 or under, parental/guardian consent is required before providing any personal information.

2. Information About Others
   If you provide data about others, such as relatives or advisers, you must ensure they understand how their information will be used and have given permission for disclosure.

3. Sensitive Personal Data
   In rare cases, we may collect sensitive data (e.g., racial or ethnic origin, religious beliefs) only with your explicit consent.

Cookies

Cookies are small files stored on your device to improve user experience. We use cookies to:

• Analyse web traffic and tailor site operations to user preferences.
• Monitor page usage and improve the website.

Cookies do not give us access to your computer or any personal information you do not share. You can modify your browser settings to decline cookies, but this may limit functionality on our website.

How Do We Use Your Personal Data?

1. Contract Performance
   To fulfil or take steps related to a contract, such as:

   • Providing products/services.
   • Communicating about contracted products/services.
   • Offering administrative support (e.g., account creation, issue resolution).

2. Legitimate Interests
   For purposes including:

   • Providing information on events, products, or services.
   • Improving user experience and analysing marketing effectiveness.

   Note: You have the right to object to processing based on legitimate interests.

3. Consent
   With your explicit consent, we may:

   • Send newsletters, surveys, and event updates.

4. Legal Requirements
   We may process data to comply with legal obligations, such as responding to law enforcement requests or preventing fraud.

Data Retention
We retain personal data:

• For the duration of any contract and indefinitely thereafter for legal and regulatory compliance.
• Marketing consent expires after three years unless renewed.

Event, subscriber, and donor registration data will be retained indefinitely to confirm validity.

Data Storage and Protection

We take reasonable steps to protect your personal data. Security measures include:

• Procedures for handling suspected data breaches, which will be reported to you and the ICO when required.
• Secure password management for website access.

However, internet transmissions are not entirely secure, and we cannot guarantee absolute security.

Your Rights

Under GDPR, you have the following rights:

1. Access
   Request a copy of your personal data by contacting us. We may withhold information under certain exceptions (e.g., privacy concerns for others).

2. Rectification
   Notify us to correct or update inaccurate or outdated personal data.

3. Erasure
   Request the deletion of your data under specific circumstances, such as withdrawal of consent or unlawful processing.

4. Object
   Object to processing for legitimate interests or direct marketing purposes.

5. Restrict Processing
   Request restricted processing under certain conditions, such as contested data accuracy.

6. Data Portability
   Request a copy of your data in a machine-readable format for personal use or transfer to another controller.

Complaints

If you believe your data rights have been breached, contact us. If unresolved, you may lodge a complaint with the ICO (Report a Concern).

Contact

For privacy inquiries or exercising your rights, contact:
Minhaj-ul-Quran International
292-296 Romford Road, Forest Gate, London E7 9HD